Our site aqum.org (also “Our Site”), AQUM Mobile Application, and AQUM Software are provided, owned, and operated by AQUM LTD, an United Kingdom headquartered in 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (also referred to as “AQUM”, “we”, “our”, “us” etc.).
Please read this Privacy Statement carefully, as your access to and use of Our Site, AQUM Mobile Application, and AQUM Software signifies that you have read and understood the terms within this Privacy Statement. If you do not agree with any part of this Privacy Statement, please do not access or continue to use Our Site, AQUM Mobile Application, and AQUM Software, or otherwise submit your data.
You can find the definitions of terms that are not specified in this Privacy Statement, in our Terms of Use.
This Privacy Statement applies only to your use of Our Site, AQUM Mobile Application, and AQUM Software. It does not extend to any websites that are linked to our site (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy statements of any such websites before providing any data to them.
This Privacy Statement applies to:
(jointly referred to as “users”, “you”, “your” etc.)
AQUM Software and AQUM Mobile Application are not specifically aimed at children and teenagers under the age of 18 and AQUM does not knowingly process personal data of children under 18. If we become aware that a child has registered an Account with AQUM, we delete such an Account immediately. We encourage parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when using the Internet.
AQUM recognizes your right to confidentiality and is committed to protecting your privacy. This Privacy Statement discloses what information we gather, how we use it, and how to correct or change it. You can expect to be hereby notified of:
If any additional questions arise you should direct them to our data protection team reachable at [email protected]
All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see Section 4, below.
We use your data to provide the best possible services to you. This includes:
We do not collect personal information when you visit our site unless you fill in the form to request a chat with our Support service or register an Account with us.
When you register an Account, we will ask you for the following personal information: e-mail, password, and Telegram contact (optional). This information is requested to verify your identity within the following logins. We may use the information provided to contact you for your Account maintenance purposes.
In some cases, the collection of data may be a statutory or contractual requirement, and we will be limited in the support and services we can provide you without your consent for Us to be able to use such data.
In case you wish to use AQUM Mobile Application we will not collect any additional information regarding your mobile device. The pairing of your AQUM Account and your AQUM Mobile Application is performed by means of the individually generated token, accessible only to you in your personal AQUM Account.
We also may collect certain data by automatic means, this may include your IP address; your web browser type and version; your operating system; a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.
All performance statistics and data are kept private and any personally identifiable data is not released to any of our partners without your permission, unless otherwise required by law or valid court order. Occasionally, we may reference our own statistics, but the data will be an aggregate of our whole user base, and not identify any party.
All personal information relating to our users, including email addresses and any other personal information, is kept secure and confidential. We do not share, sell, rent, or barter any identifiable personal information to any third party without your expressed permission.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following grounds applies:
All the data collection on Our Site and through our Software is carried out in a manner clear and transparent to our data subjects. AQUM does not affix any spybot or hidden data collection tools to any of its products.
We only keep your data for as long as needed in order to use it for the purposes set in Section 2, and/or for as long as we have your permission to keep it. In any event, we are conducting an annual review to ascertain whether we need to keep your data. Your data will be deleted if no longer needed.
AQUM stores data about users and site visitors in the European Union. Therefore, all of your data will not be stored or transferred outside of the European Economic Area (“the EEA”) without your expressed consent. In case we need to transfer data of the data subjects from the EEA outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage.
Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected through Our Site and AQUM Software.
We implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing of personal data and against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data.
Steps We take to secure and protect your data include:
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the Internet.
All the data we receive are received from you and/or your device only.
We may contract with third parties to supply Software to you. These may include payment processing, search engine facilities, cloud servers, and mailing services. In some cases, third parties may require access to some or all of your data we store. Where any of your data is required for such a purpose, we will accomplish this only under your expressed consent and take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, sales, and other information. All such data will be anonymized and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances, AQUM may be legally required to share certain data, which may include your personal information, for example, where there is involvement in legal proceedings, where AQUM is complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any valid and legally binding request that is made by the competent authorities.
When processing your data, we work with the following service providers who have access to your data:
We use the service of cloud data storage of DigitalOcean, LLC
ADDRESS: 101 6th Ave New York, NY 10013, USA
LINK TO THE PRIVACY POLICY OF THE SERVICE https://www.digitalocean.com/legal/privacy-policy
A WAY TO OBJECT PROCESSING: you have the right to withdraw your consent by referring to [email protected] at any time, but this will not affect any processing that has already taken place.
We may, from time to time, expand or reduce our services and this may involve the sale and/or the transfer of control of all or part of AQUM. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this Privacy Statement, be permitted to use the data for the purposes for which it was originally collected by AQUM.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
AQUM provides you with the opportunity to remove your personal information from our database and opt out of receiving communications from us at any time. As well you’ve got an opportunity to update or change any information you previously provided. Please contact our data protection team with a corresponding request at [email protected] or by post at: 71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ
You may withdraw your consent for Us to use your personal data at any time by contacting Us using the details set out in Section 9, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible service to you.
Under the GDPR, you have the following rights as a data subject:
To enforce any of the foregoing rights please contact our data protection team at [email protected]
Neither part of your personal data provided to us is used by AQUM for the purposes of automated decision-making or profiling, or decisions that have a legal (or similarly significant effect) on you. If any, you have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision by the entity doing this.
The right described in this Section however does not apply in the following circumstances:
We currently use NO automated decision-making or profiling for any purpose.
We may change this Privacy Statement as we may deem necessary from time to time, or as may be required by law. Any changes in force will be posted on Our Site in a timely manner and you will be deemed to have familiarized with this Privacy Statement during your first use of Our Site following the alterations published. We recommend that you check this page regularly to keep up-to-date.
Published 22 February 2024